If a technician is unsure about the repair techniques, what should be done first?

In situations where a technician is unsure about repair techniques, referring to the work order should be the first course of action. The work order provides crucial information specific to the repair task at hand, including details such as manufacturer specifications, operational guidelines, and any pertinent notes regarding the vehicle's history or previous repairs. This document serves as an authoritative source for the project and can offer clarity on the required techniques, parts, and processes that need to be followed for a successful repair.

Starting without any guidelines can lead to mistakes, inefficient repairs, or potential damage to the vehicle, as it disregards the structured approach emphasized in automotive repair. While asking a colleague or consulting the internet can be valuable resources, these options should typically come after reviewing the work order to ensure that the technician is aligned with the documented instructions and expectations.